Reference

slot69 Privacy Policy: What We Collect and Why

The slot69 Privacy Policy sets out exactly what personal information we hold, how we use it, and the steps you can take to view, update or remove it…

Account data transparencyDANA, OVO, GoPay & QRIS recordsClear retention periodsYour right to request deletionDepends on local law

Explore Our Lobby Read FAQ

What Information We Hold and How We Use It

slot69 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect the details you provide at registration — your name, email address and phone number verified during the account setup step. If you deposit or withdraw via DANA, OVO, GoPay or QRIS, we retain the transaction reference and amount to

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reconcile your balance and respond to any payment receipt queries. For bank transfer or virtual account methods such as BCA, BRI or Mandiri, we store the transfer confirmation alongside your account record. Session and device data — browser type, IP address, and pages visited — are
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logged to detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Retention periods vary by data category: transaction records are kept for the period required under applicable financial rules, while inactive account data is reviewed and
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purged on a rolling twelve-month cycle. Access to stored data depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Personal Data

If you want to review the data we hold, request a correction, or ask us to delete your account record, our support team handles privacy requests…

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Across every layer of the platform — from the login screen to the cashier page — we apply consistent data-handling practices so you can see exactly what we store and why.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences from the account settings page without affecting your payment or game access.

Account Security

Phone verification is required before your account becomes active. After verification, login activity is monitored for unusual patterns — a new device login from outside your usual region triggers an additional confirmation step.

Payment Record Retention

DANA, OVO, GoPay, QRIS and bank transfer records are stored for the period required by applicable financial regulations. Once that period ends, transaction data is purged from active databases on the next scheduled cycle.

Data Access Requests

You can request a full export of your account data at any time. We compile and send the export within three business days. The export covers registration details, session history and payment references held under your account.

Third-Party Processors

We share only the data each processor needs to complete its function — for example, your QRIS transaction reference goes to the payment processor but your game history does not. No personal data is sold or shared for marketing purposes.

Policy Updates

When we update this Privacy Policy, we post the revised version at this URL and note the effective date at the top of the page. Continued use of your account after the date shown constitutes acceptance of the revised terms.

slot69 Privacy Policy — Common Questions

The questions below cover what Indonesia visitors ask most often about how slot69 handles personal data, from wallet records to account deletion. If your question is not covered here, reach us through the live chat path in your account dashboard.

We collect your name, email address and phone number at registration. After phone verification clears, we also log device type and IP address to protect your account from unauthorised access.

Yes. We retain the transaction reference, amount and timestamp for every DANA, OVO, GoPay and QRIS deposit or withdrawal. These records are used to resolve payment receipt queries and comply with applicable financial retention rules.

Inactive account data is reviewed on a rolling twelve-month cycle. Transaction records tied to DANA, OVO or bank transfer methods are kept for the period required by financial regulations before being purged.

Yes. Submit a data export request through the in-app help form or by email. We compile and send the export within three business days, covering registration details, session history and all payment references on your account.

Send a deletion request by live chat, email or the in-app help form. Include your registered phone number. We process the request within three business days; some payment records may be retained where local law requires it.

No. We share data only with processors who need it to complete a specific function — for example, your QRIS reference goes to the payment processor. No personal data is sold or passed on for marketing purposes.

We post the updated policy at this URL with a new effective date at the top. If the change affects how we use your data in a material way, we also send a notification to your registered email address.

slot69 Privacy Policy: What We Collect and Why

How to Reach Us About Your Personal Data

How We Protect and Manage Your Information

Cookie Controls

Account Security

Payment Record Retention

Data Access Requests

Third-Party Processors

Policy Updates

slot69 Privacy Policy — Common Questions

01 What personal data does slot69 collect when I open an account?

02 Does slot69 store my DANA or OVO transaction details?

03 How long does slot69 keep my account data after I stop using it?

04 Can I request a copy of all the data slot69 holds on me?

05 How do I ask slot69 to delete my personal data?

06 Does slot69 share my information with third parties for marketing?

07 How will I know if the slot69 Privacy Policy changes?

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